Címke: Insurance

Alexander Protsenko, CEO of Allianz Hungária, highlighted the results of 2022 and the challenges of the years ahead in his annual interview to Biztosító Magazin. Events enough to fill a decade have happened within this one year, and various challenges have been assigned to the insurance industry.

Client experience is a buzzword; it covers a wide range of topics. Continuity, stability, attention, extra or bonus services and follow ups are key elements to great customer satisfaction. But what does it exactly mean for a leading international insurance company like Allianz?